Hi,

I have an IW 14 SA app used on an intranet. I have set the properties on ServerController RestartExpiredSession to true and  the SessionTimeout properties to 1440 (24 hrs) with the idea that people working start the app when they get to work and have it running in their browser through out their day and every now and then go back to the app to update status etc. without them having to restart their session and go back to the form they were on. 

But the behavior seems to be different.

The timeout seems to be occurring ca 10 mins or so and when they get back to the app and click on the form, the app is reloaded to the start form. They dont need to restart the app themselves, which is good, but they have to click back to the form they were on.

How can I get the desired out come?

brgds
Justin

Many thanks Alexandre, I have sent you an email.

> {quote:title=Alexandre Machado wrote:}{quote}
> > {quote:title=Justin Philobrow wrote:}{quote}
> > Ohh... I see what you mean.
> > 
> > I had the enterprise licence for IW XI and thought that this carried on. 
> > So what happens with my licence I had for XI? 
> > Cant I get it upgraded? 
> > 
> > I have overlooked this, so now I will need to sort this out very fast as the application has gone live...
> 
> Can you please write me at alexandre [at] atozed dot com? Send me your registered email and I can check the status of your IW XI license. If it is still active we can generate a new serial/key for IW XIV for you.
> 
> Best regards

> {quote:title=Justin Philobrow wrote:}{quote}
> Ohh... I see what you mean.
> 
> I had the enterprise licence for IW XI and thought that this carried on. 
> So what happens with my licence I had for XI? 
> Cant I get it upgraded? 
> 
> I have overlooked this, so now I will need to sort this out very fast as the application has gone live...

Can you please write me at alexandre [at] atozed dot com? Send me your registered email and I can check the status of your IW XI license. If it is still active we can generate a new serial/key for IW XIV for you.

Best regards

Ohh... I see what you mean.

I had the enterprise licence for IW XI and thought that this carried on. 
So what happens with my licence I had for XI? 
Cant I get it upgraded? 

I have overlooked this, so now I will need to sort this out very fast as the application has gone live...

brgds
Justin


> {quote:title=Alexandre Machado wrote:}{quote}
> > {quote:title=Justin Philobrow wrote:}{quote}
> > It is:
> > 
> > Expiration Date: Never
> > Edition: IntraWeb Bundled Edition for RAD Studio XE3/XE4/XE5/XE6 Ent/Arch
> 
> Hum... you are using the Bundled edition. Please check the feature matrix: http://www.atozed.com/intraweb/FeatureMatrixXIV.EN.aspx
> 
> The Bundled edition don't let you configure the session timeout. It is fixed in this case (20 mins).

> {quote:title=Justin Philobrow wrote:}{quote}
> It is:
> 
> Expiration Date: Never
> Edition: IntraWeb Bundled Edition for RAD Studio XE3/XE4/XE5/XE6 Ent/Arch

Hum... you are using the Bundled edition. Please check the feature matrix: http://www.atozed.com/intraweb/FeatureMatrixXIV.EN.aspx

The Bundled edition don't let you configure the session timeout. It is fixed in this case (20 mins).

It is:

Expiration Date: Never
Edition: IntraWeb Bundled Edition for RAD Studio XE3/XE4/XE5/XE6 Ent/Arch
License Number: 201428638
IntraWeb Version: 14.0.32
Build Date: Jun 04, 2014
32-bit Server on 32-bit Windows

I know there are some updates, but if they dont address this issue; i dont want to update just yet if possible.

brgds
Justin

> {quote:title=Alexandre Machado wrote:}{quote}
> > {quote:title=Justin Philobrow wrote:}{quote}
> > Hi,
> > 
> > I have an IW 14 SA app used on an intranet. I have set the properties on ServerController RestartExpiredSession to true and  the SessionTimeout properties to 1440 (24 hrs) with the idea that people working start the app when they get to work and have it running in their browser through out their day and every now and then go back to the app to update status etc. without them having to restart their session and go back to the form they were on. 
> > 
> > But the behavior seems to be different.
> > 
> > The timeout seems to be occurring ca 10 mins or so and when they get back to the app and click on the form, the app is reloaded to the start form. They dont need to restart the app themselves, which is good, but they have to click back to the form they were on.
> > 
> > How can I get the desired out come?
> > 
> > brgds
> > Justin
> 
> Which IW version are you using?
> 
> If the application is using a valid license (check your SA main log window), this should not happen at all.

> {quote:title=Justin Philobrow wrote:}{quote}
> Hi,
> 
> I have an IW 14 SA app used on an intranet. I have set the properties on ServerController RestartExpiredSession to true and  the SessionTimeout properties to 1440 (24 hrs) with the idea that people working start the app when they get to work and have it running in their browser through out their day and every now and then go back to the app to update status etc. without them having to restart their session and go back to the form they were on. 
> 
> But the behavior seems to be different.
> 
> The timeout seems to be occurring ca 10 mins or so and when they get back to the app and click on the form, the app is reloaded to the start form. They dont need to restart the app themselves, which is good, but they have to click back to the form they were on.
> 
> How can I get the desired out come?
> 
> brgds
> Justin

Which IW version are you using?

If the application is using a valid license (check your SA main log window), this should not happen at all.