Hello,

I recently installed RAD studio XE7, next to my previous XE4 installation. Recently, I tried to notify Embarcadero about a bug, using the Quality Central embedded tool. Unfortunately, I was unable to open this tools.

First, QC shown a popup message saying that the server was not found, and asking if I want to use the offline mode. I doubt that the server was really offline, at least I could connect to the Embarcadero website without problems, and enter to the bug report section. When I tried to open in offline mode, I received an error saying that login data were incorrect. After a lot of error popups, the QC closed, and I was unable to do any changes. As I think that my login data can be modified inside QC itself, ho
w can I resolve this situation?

Note: QC worked well with XE4, but since I installed XE7, the QC became inaccessible in both IDE
Note 2: I already tried to switch off my Firewall, nothing has changed, the problem continued

Regards

Edited by: Jean-Milost Reymond on Dec 5, 2014 3:45 AM

Edited by: Jean-Milost Reymond on Dec 5, 2014 3:49 AM

Hello,

{quote:title=quinn wildman wrote:}
Of recent, there have been technical issues with Quality Central. For 
new defect reports we recommend our newer defect tracking system - 
Quality Portal. You can get there via http://quality.embarcadero.com.
{quote}

Ok, I'll try it, thanks

Of recent, there have been technical issues with Quality Central. For 
new defect reports we recommend our newer defect tracking system - 
Quality Portal. You can get there via http://quality.embarcadero.com.

Jean-Milost Reymond wrote:
> Hello,
>
> I recently installed RAD studio XE7, next to my previous XE4 installation. Recently, I tried to notify Embarcadero about a bug, using the Quality Central embedded tool. Unfortunately, I was unable to open this tools.
>
> First, QC shown a popup message saying that the server was not found, and asking if I want to use the offline mode. I doubt that the server was really offline, at least I could connect to the Embarcadero website without problems, and enter to the bug report section. When I tried to open in offline mode, I received an error saying that login data were incorrect. After a lot of error popups, the QC closed, and I was unable to do any changes. As I think that my login data can be modified inside QC itself, 
ho
> w can I resolve this situation?
>
> Note: QC worked well with XE4, but since I installed XE7, the QC became inaccessible in both IDE
> Note 2: I already tried to switch off my Firewall, nothing has changed, the problem continued
>
> Regards
>
> Edited by: Jean-Milost Reymond on Dec 5, 2014 3:45 AM
>
> Edited by: Jean-Milost Reymond on Dec 5, 2014 3:49 AM
>